House rules for Pirin Golf Villas
Pirin Golf Villas – House Rules
Pirin Golf & Country Club, Razlog, Bulgaria
www.piringolf.com
• info@piringolf.com
• +359 879 250 486
Check-in: 15:00
Check-out: 11:00
Early check-in or late check-out is subject to availability and may be charged.
Guests must confirm check-in time in advance.
Only guests listed in the reservation may stay at the villa.
Bringing unregistered guests or additional people is not allowed without approval.
Maximum occupancy cannot exceed the number stated in the reservation.
Parties, loud gatherings, or events are strictly prohibited.
Quiet hours: 22:00 – 08:00 (Pirin Golf & Country Club regulation).
Violations may result in removal from the villa without refund.
Smoking is NOT allowed inside the villa.
Smoking is only allowed outside.
A 200 EUR cleaning fee applies if smoking is detected indoors.
Pets are allowed only with prior approval.
If allowed:
A pet cleaning fee may apply.
Guests are responsible for any pet-related damage.
Guests are responsible for:
Any damage caused to furniture, appliances, walls, floors, or property
Lost keys (replacement fee: 50 EUR)
Broken dishes, decorations, or electronics
Excessive cleaning required after departure
Damages will be charged from the security deposit or via the payment method used (Stripe / Revolut / PayPal).
Please keep the villa in a reasonable condition.
Trash should be thrown away in designated bins.
Dirty dishes should be washed before checkout.
Excessive cleaning may result in an extra charge.
Guests may use all appliances responsibly.
Turn off oven, stove, fireplace, AC, heaters, and lights when not in use.
Improper use of appliances that causes damage will be billed.
Only approved firewood may be used.
Never leave the fire unattended.
Fire hazards caused by improper use will be charged.
Guests must:
Lock doors and windows when leaving
Not leave valuables unattended
Report any issues immediately
The host is not responsible for lost or stolen items.
Illegal substances
Weapons
Commercial photography without approval
Tampering with electrical panels or equipment
Any violation may result in immediate removal without refund.
Towels and linens are provided for use inside the villa only.
Pool towels (if needed) must be requested.
Use at your own risk.
No glassware near water facilities.
Children must be supervised at all times.
Items left behind can be shipped at the guest’s request. Shipping fees apply.
All guests must follow the official Pirin Golf & Country Club community rules and security guidelines.
Guests agree not to file chargebacks for:
Violations of house rules
Noise complaints
Early departure
Dissatisfaction not reported during stay
Cleaning or damage fees
Cancellations outside the refund window
All evidence (photos, communication logs, invoices, security reports) will be provided to the payment processor in case of dispute.
By completing the booking and checking into the villa, the Guest confirms acceptance of:
House Rules
Payment Terms
Cancellation Policy
Rental Agreement
Violation of House Rules may result in:
fees being charged
immediate cancellation of stay
no refund
reporting to Pirin Golf security
